Email White List

To white-list our email in your email account, please either click on our email in your spam box / junk file and move the email to your in-box, or follow the following instructions:

Hotmail

Hotmail uses a "Safe List" that subscribers should add our email to:

Click the Options link on the right side of the interface.

Choose Mail from the left side of the Options page.

Click Junk E-Mail Protection.

Click Safe List.

Type the sender's email address into the box and click Add.

Windows Live Hotmail

Windows Live Hotmail works similarly to the old Hotmail:

Click the Options link at right and choose More Options from the dropdown.

Choose Allowed and Blocked Senders.

Click Allowed Senders.

Type the sender's email address and click Add to List.

Yahoo Mail (Old Version)

Yahoo users should create a filter to direct all messages from Cruise In to their inbox.

To do this, they:

Click on the Options link on the right side of the page.

Click the Filters link that appears to the right.

Click the Add link.

To the right of the from contains line, enter your email address and click Add Filter.

Yahoo Mail (New Version)

Users of the new Yahoo Mail should also create a filter.

Yahoo currently redirects you to the old Yahoo Mail interface to set up the filter, but in the future should integrate the Add Filter page directly into the new interface

Outlook 2003

To add an entry to the Address Book:

From the mailbox screen, click on "Junk Email" and click on "Junk Email Options"

Click on "Safe Senders" button

Type in or copy and paste the sender's address into the block area and click on the "OK" button.

Outlook 2007

Click on "Actions" then "Junk Email"

Click on "Add Sender to Safe Senders List"

Windows Mail (successor to Outlook Express)

Click on "Tools" the "Junk Email Options"

Click on "Safe Senders" tab

Click on "Add..." and type in or copy and paste the sender's address into the block area and click on the "OK" button.

AOL Webmail

AOL has a "Custom Sender List" that users can specify.

However, to use the Custom Sender List, users must choose to accept mail ONLY from their custom senders, or to reject mail ONLY from their custom senders.

So, you need to make sure they are set to receive mail from All Senders:

Click the Settings link at the top of the page.

Choose Spam Controls from the options at left.

Under Additional Spam Filters click Control From Whom I Get Email.

A popup appears - choose the first option (Allow mail from all senders).

Click the green Save button.

If they are already using a Custom Sender list to define who can mail them, you'll want to make sure they put you on it.

GMail

GMail will automatically deliver mail from a user's Contacts list to the inbox.

To add a contact:

Click the Contacts link at left.

Near the top of the page click Create Contact.

Enter the contact's name and email address, and click Save.

Mozilla Thunderbird

By default, Thunderbird will not mark your messages as junk if you are in your subscriber's Address book.

Thunderbird users can check their settings at Tools > Junk Mail Controls:

To add you to their address book, subscribers should create a New Address Book Card under File > New... HYPERLINK "http://www.cvcl.co.uk/Assets/thunderbird_new_contact.png" INCLUDEPICTURE "http://www.cvcl.co.uk/Assets/thunderbird_new_contact_thumbnail.png" \* MERGEFORMATINET

Excite

To add an entry to the Address Book:

Click the "New Contact" button on the "Addresses" screen

Enter any details for the new contact, e.g. Toshiba's address, in the provided fields

Click the "Save" button

The new contact will now appear in your Address Book.

Configuring the Allowed and Blocked lists in Norton

To Configure the Allowed and Blocked lists in Norton AntiSpam and Norton Internet Security please click here for instructions.